The health and safety of our patients and staff are the top priority here at Prairie Orthopaedic.
In light of recent events surrounding the spread of Coronavirus (COVID-19), Prairie Orthopaedic is taking additional steps to ensure that we are able to provide the safest care environment possible for all who come through our doors. To that end, we have made some changes to the manner in which patient calls and in-person appointments are handled.
Because of the fact that we are located within a building with four other healthcare offices, we have agreed that everyone entering will be screened for possible COVID-19 symptoms or exposure. Any unrecognized case of COVID-19 jeopardizes everyone’s health, as well as our ability to continue to operate as a medical facility.
What this means for you, as a patient of Prairie Orthopaedic:
Upon arrival to the building, a clinical staff member from one of the offices will be stationed in the entryway and will:
• Take your surface temperature, and give it to you on a sticky note to be given to us
• Ask if you have any of the following symptoms associated with COVID-19, as advised by the CDC: Fever, cough, shortness of breath, or sore throat
• Ask about possible exposure to someone with aforementioned symptoms
• Ask about recent travel to areas with high prevalence of COVID-19
If the answer to any of these questions is yes, you will be asked to return to your car and call our office. We will further advise you from there.
If you have any questions prior to your appointment, please call us. Thank you for doing your part to keep our community as healthy as possible.
If you are calling to make an appointment, you will be asked these pre-screening questions over the phone*:
1.Have you had any known exposure to, or contact with, any individual with a confirmed case of COVID-19/Coronavirus?
2.Have you or anyone in your household traveled to any area of high incidence of COVID-19/Coronavirus, either within the United States or abroad?
3.Do you have any of the following symptoms?
- Fever of 100.4 or higher
- Shortness of breath
- Sore throat
*If you answer YES to any of these questions, it’s important that you call and let us know so that we can discuss alternative visit options, such as a phone visit, a telemedicine visit, or before/after hours visit.
Prairie Orthopaedic will continue to monitor events as they unfold within the community, as well as updates from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities and will provide updates as they are available.