NEW APRIL 28, 2020 UPDATE
For patients…if you own a mask/cloth face covering, please wear it if at all possible.
When you arrive for your appointment, stay in your vehicle and call the front desk to let us know you’re here.
We will text you when your room is ready so that you can go straight back to a room and not have to wait in the waiting room.
The paperwork process has been streamlined and can now be done over the phone!
The health and safety of our patients and staff are the top priority here at Prairie Orthopaedic.
In light of recent events surrounding the spread of Coronavirus (COVID-19), Prairie Orthopaedic is taking additional steps to ensure that we are able to provide the safest care environment possible for all who come through our doors. To that end, we have made some changes to the manner in which patient calls and in-person appointments are handled. Any unrecognized case of COVID-19 jeopardizes everyone’s health, as well as our ability to continue to operate as a medical facility.
What this means for you, as a patient of Prairie Orthopaedic:
Upon arrival to your appointment:
*We ask that you please stay stay in your vehicle and call the front desk to let us know you have arrived – we will then text you when your room is ready so that you do not have to wait in the waiting room.
*We also ask that if you own a cloth face mask/face covering that you please wear it to your appointment if at all possible.
*We will ask if you have any of the following symptoms associated with COVID-19, as advised by the CDC: Fever, cough, shortness of breath, or sore throat.
*We will ask about possible exposure to someone with aforementioned symptoms.
*We will ask about recent travel to areas with high prevalence of COVID-19.
If you have any questions prior to your appointment, please call us. Thank you for doing your part to keep our community as healthy as possible.
If you are calling to make an appointment, you will be asked these pre-screening questions over the phone*:
1.Have you had any known exposure to, or contact with, any individual with a confirmed case of COVID-19/Coronavirus?
2.Have you or anyone in your household traveled to any area of high incidence of COVID-19/Coronavirus, either within the United States or abroad?
3.Do you have any of the following symptoms?
•Fever of 100.4 or higher
•Shortness of breath
*If you answer YES to any of these questions, it’s important that you call and let us know so that we can discuss alternative visit options, such as a phone visit, a telemedicine visit, or before/after hours visit.
Prairie Orthopaedic will continue to monitor events as they unfold within the community, as well as updates from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities and will provide updates as they are available.